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Access Services

Mobility Assistance

Selected seats in each theatre are held for patrons who use wheelchairs or have other mobility concerns. Patrons must advise the Box Office at the time of booking if they wish to access these. 


Companion Card

Companion card holders are entitled to a ticket for their companion free of charge. These can only be booked in person or by phoning the Box Office. Please ensure you present your companion card when you collect your tickets.


Hearing Assistance

The IMB Theatre has an FM system for hearing augmentation. The Bruce Gordon Theatre has an induction hearing loop compatible with T-switch hearing aids. Receivers can be obtained free of charge from the box office prior to performances.


Live Captioning

Select performances are captioned for patrons who are deaf or hearing impaired. Captions are displayed on screens at the side of the stage. Please check the seat map or mention live captioning when booking to ensure you are in the best position to make use of this service.

 Season 2019 captioned performances:

The Gospel According to Paul, Sat 2 Mar, 1.30pm
Barbara and the Camp Dogs, Sat 8 Jun, 1.30pm
Once, Sat 27 Jul, 1.30pm
I Want to Know What Love Is, Sat 17 Aug, 1.30pm
A View from the Bridge, Sat 31 Aug, 1.30pm
The 39 Steps, Sat 26 Oct, 1.30pm
Senior Moments, Sat 6 Apr, 2pm


Large-Print Cast Sheet

Large-print, plain text copies of cast sheets for Theatre Season shows are available on request (with 5 days prior notice).


Audio Description

Select performances are audio described for the benefit of patrons with low or no vision. Actions, expressions and gestures are described by professional describers trained by Vision Australia to bring out the true imagery in a performance. Patrons who are blind and/or vision impaired will hear the description through headsets.

Please specify this service to Box Office staff when booking tickets, and if you will be attending the accompanying tactile tour.

Season 2019 audio described performances:

The Gospel According to Paul, Sat 2 Mar, 1.30pm
Barbara and the Camp Dogs, Sat 8 Jun, 1.30pm
Once, Sat 27 Jul, 1.30pm
I Want to Know What Love Is, Sat 17 Aug, 1.30pm
A View from the Bridge, Sat 31 Aug, 1.30pm
The 39 Steps, Sat 26 Oct, 1.30pm
Senior Moments, Sat 6 Apr, 2pm


Tactile Tours

Before audio described performances, patrons have the opportunity to participate in a 30-minute tactile tour. Being amongst the scenery establishes the scene and allows for a deeper theatrical experience for patrons who are vision impaired or blind. Bookings essential.


Relaxed Performances

Relaxed performances are designed to welcome people who will benefit from a more relaxed performance environment, including people with an Autism Spectrum Condition or sensory and communication needs; young patrons who are toilet training; adults who need to move; or others with a range of real-life needs. There is a relaxed attitude to noise and movement, and some small changes made to the
light and sound effects. Preliminary visits to your seat are available upon request. A social story will be made available to patrons.

Season 2019 relaxed performances:

Wolfgang’s Magical Musical Circus, Sat 27 Apr, 10am
The Surfer and the Mermaid, Sat 20 Jul, 10am
Revolting Rhymes and Dirty Beasts, Sat 5 Oct, 10am

Coming Up…