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Accessibility

We're committed to ensuring that everyone can enjoy theatre and live performance experiences.

To organise your accessible option/s, please contact us at the time of booking.

Call (02) 4224 5999 or email boxoffice@merrigong.com.au, 10am – 4pm weekdays. 

Accessible Seating Options

Both lllawarra Performing Arts Centre and Wollongong Town Hall are accessible venues, and we can provide staff to help you get into, and around, the venue.

Selected seats in each theatre are held for patrons who use wheelchairs or have other mobility concerns.

Companion Card

We accept Companion Cards. These can only be booked in person or by phoning the Box Office.

Hearing Assistance

The IMB Theatre has an FM system for hearing augmentation. Receivers can be obtained free of charge from the box office prior to performances.

The Bruce Gordon Theatre and Main Auditorium of the Wollongong Town Hall have an induction hearing loop compatible with T-switch hearing aids. 

Live Captioning

Select performances are captioned for patrons who are deaf or hearing impaired. Captions are displayed on screens at the side of the stage. Please check the seat map or mention live captioning when booking to ensure you are in the best position to make use of this service.

Season 2021 captioned performance:
KENNY, FANGIRLS

Audio Description

Select performances are audio described for the benefit of patrons with low or no vision. Actions, expressions and gestures are described by professional describers trained by Vision Australia to bring out the true imagery in a performance. Patrons who are blind and/or vision impaired will hear the description through headsets.

Please mention audio description to Box Office staff when booking tickets. You may also be interested in attending a pre-show tactile tour.

Season 2021 audio described performance:
KENNY, FANGIRLS, American Psycho – The Musical, Miss Peony

Tactile Tours

Before audio described performances, patrons have the opportunity to participate in a 30-minute tactile tour. Being amongst the scenery establishes the scene and allows for a deeper theatrical experience for patrons who are vision impaired or blind. Bookings are essential.

Season 2021 tactile tours:
KENNY, FANGIRLS, Grace Under Pressure, Shaun the Sheep’s Circus Show, American Psycho – The Musical, Miss Peony

Large-Print Cast Sheet

Large-print, plain text copies of cast sheets for Theatre Season shows are available on request at the Box Office on the day of the performance.

Relaxed Performances

Relaxed performances are designed to be sensory friendly for anyone who would benefit from a more relaxed performance environment. There is a relaxed attitude to noise and movement, and some small changes made to the light and sound effects. Preliminary visits to your seat are available upon request, and a social story will be made available.

Season 2021 Relaxed performances:
Shaun the Sheep’s Circus Show, A Bee Story, The Midnight Gang, Just – Live on Stage!, Pete the Sheep

Coming Up…