Ticket Information

Ticket prices
The Early Week Special pricing applies to all Monday - Thursday performances, plus any weekday matinee performances.

Ticket on-sale dates
- Season Tickets on sale from 4 November 2013
- Priority processing period for returning 2013 Season Ticket Holders until 13 December 2013 (processed in order of receipt)
- Single tickets on sale 20 January 2014.

Concession discounts
Discounted prices are available to Pensioner Concession Card or Seniors Card holders and full-time students. Proof of entitlement must be included when booking and may be requested prior to admission.

Group prices
Reduced prices are available for groups of eight or more (unless stated otherwise). Season Ticket group prices are only available to groups who book the same performances and dates. Please submit only one booking form for all members of a group and, if possible, include one payment. Where possible, groups will be seated together.

Under 30s tickets
Under 30s tickets are only available for purchase by phone, or in person from IPAC’s Box Office. Proof of age will be required when purchasing tickets at the Under 30s price. Please note that children 12 months and over must have a paid seat.

Family Tickets
Family of 4 tickets are available for selected Merrigong Season 2014 shows (maximum 2 adults per family ticket). 

Gift certificates
You can purchase gift certificates for any amount, except when booking online where they are made up to denominations of $5, $10, $20, $50, and $100. The recipient can then use it to purchase tickets to the shows and packages of their choice. The certificates are valid for up to twelve months. Click here to buy.

Performance times
Performance times are subject to change. Please check the Merrigong website or contact the box office closer to the performance date for more accurate information.

Reserved seating
Tickets are issued for reserved seating in the theatre unless otherwise stated.

Pay half now, half later
If paying by credit card, you can choose to pay half of your Season Ticket (and any additional tickets) when booking. Your card will be charged the remaining 50% on or close to 9 April 2014. (An $8.00 handling fee applies.)

Exchanging tickets
Season Ticket Holders and Merrigong Moves Package buyers can swap each ticket in their package once for free into another performance of the same show, or a performance of a different show in Merrigong’s 2013 Season of the same or lesser value. Where performance prices vary (e.g. exchanging a ticket for a discounted early week performance into a more expensive late week performance), the difference in price will be charged. Unlimited additional exchanges are permitted at an exchange fee of $4 per ticket, per exchange.

Ticket refunds
Refunds are only available as per the Live Performance Australia code of practice for ticketing. You have a right to a refund if the event to which you purchased an authorised ticket is cancelled; rescheduled (and you cannot or do not wish to attend the rescheduled event); or significantly relocated.

Transaction fees
From 27 June 2013, a $6.50 fee per transaction (regardless of the number of tickets purchased) is payable on single tickets when purchased online or over the phone but not when purchased in person at the box office. No transaction fees are payable on Season Tickets (or tickets purchased at the same time).